This course is specially designed to develop essential skills to thrive in your personal and professional lives. You’ll develop new abilities to improve your image and expand your network… maximize your ability to influence others… increase your talent for taking charge… and advance your career in ways you never thought possible.
Whether you’re interacting with customers, coworkers, subordinates or management, gaining respect, cultivating influence and taking charge of your environment are absolutely essential to your success as an administrative professional. In this important session, you’ll focus on the key elements of influencing others, improving workplace relationships and maximizing results. Everyone will discover new approaches to foster collaboration and increase your ability to influence outcomes – even when you are not in a position of authority.
This lively and interactive workshop equips participants with new knowledge, skills and techniques that can be immediately applied on the job.
Who Should Attend
Administrative assistants, executive assistants, office managers, secretaries, support staff and anyone responsible for coordinating, managing or being an effective member of an office team.
This course is designed to help administrative professionals at all levels create and maintain productive and efficient work environments as they improve their administrate skills and maximize career opportunities.
This highly interactive course includes trainer presentations, group activities, working in pairs, individual exercises, discussions, reflection, quizzes and case studies. Participants will have the opportunity to discuss their own challenges and share good practice with each other.
- Comprehensive learning materials incl. exercise files
- Post course telephone support
- ‘Certificate of Attendance’
on completion of course
- Light lunch
Deal: 5% discount for two to four participants and 10% discount for 5 and above participants. We also offer virtual learning on WhatsApp and Zoom. Contact us for details.